At Zenvara, we are committed to delivering your order quickly, safely, and reliably. Please read our shipping policy carefully.
📦 Order Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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During high-demand periods (sales, holidays, Christmas), processing time may be slightly extended.
🇬🇧 Shipping Locations
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We currently ship within the United Kingdom only.
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International shipping will be available soon.
⏱️ Estimated Delivery Time
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Standard UK Shipping: 2–5 business days
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Express Shipping (if available): 1–2 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.
💷 Shipping Charges
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Shipping costs are calculated and displayed at checkout.
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Free shipping offers (if any) will be clearly mentioned on the website.
📍 Order Tracking
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Once your order is shipped, you will receive a confirmation email with tracking details.
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Please allow up to 24 hours for tracking information to become active.
🚪 Failed Delivery / Incorrect Address
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Please ensure your shipping address is correct at checkout.
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Zenvara is not responsible for delays or losses caused by incorrect or incomplete addresses.
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If an order is returned to us due to a failed delivery, re-shipping charges may apply.
📦 Damaged or Missing Items
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If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
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Provide clear photos of the package and product to help us resolve the issue quickly.
📧 Contact us at: zenvara.co@gmail.com
❗ Delays
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Zenvara is not liable for shipping delays caused by couriers, customs, strikes, or circumstances beyond our control.
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We will always assist you in tracking and resolving delivery issues.
📩 Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 Email: zenvara.co@gmail.com
🌐 Website: www.zenvara.com